❓Frequently Asked Questions

Find answers to common questions

📋General Questions

Q: Is Satoshi Hero safe and licensed?
A: Yes, Satoshi Hero operates under a valid gaming license and uses industry-standard security measures.

Q: What currencies are accepted?
A: We accept Bitcoin, Ethereum, Litecoin, USDT, and many other cryptocurrencies, plus various fiat options.

Q: How do I verify my account?
A: Submit your ID documents through the verification section in your account settings.

Q: I forgot my password. What should I do?
A: Use the "Forgot Password" link on the login page to reset your password via email.

Q: How long do withdrawals take?
A: Crypto withdrawals are usually processed within 10 minutes. Fiat may take 1-3 business days.

Q: What is the minimum withdrawal?
A: Minimum withdrawal amounts vary by currency. Check the cashier for specific limits.