RESPONSIBLE GAMBLING
Responsible Gaming and Gambling
At Satoshihero, we prioritize your well-being and encourage responsible gaming. Gambling can be addictive, and we urge you to play only with funds you can afford to lose. To support responsible play, we have implemented several tools, including self-exclusion options and time alerts.
Responsible Gaming Features
If you suspect that you may have a gambling problem, need help overcoming addiction, or want more information about playing responsibly, please visit the Responsible Gaming section of our website. You can also contact our support team anytime for assistance and advice.
Self-Exclusion
Self-exclusion is a tool designed to help players who wish to take a break or stop gambling for an extended period. When you self-exclude, you remove yourself from all gambling services for a specified duration. This action is irreversible during the requested exclusion period.
To request self-exclusion:
Contact customer support via email at support@satoshihero.com
Provide your username, registered email, and a brief explanation of your request.
Once the process is initiated, your account will be closed within 24 hours, and you will not be able to create a new account during your self-exclusion period. Any attempt to create a new account will be considered a violation of our terms and may result in a permanent ban.
Self-exclusion is permanent for the selected duration. For your protection, once your account is closed, it will not be reopened or reversed.
Time Alert
Our Time Alert feature helps you manage your gaming sessions by setting a reminder for the amount of time you want to spend playing. You can set an alert for 15 minutes, 30 minutes, 1 hour, 2 hours, or 3 hours, and receive a notification when that time has passed. This tool is intended to assist in managing your gaming habits and help prevent excessive play.
You can adjust or delete the Time Alert reminder at any time. Please note that the responsibility for adhering to your time limit rests with you, and we cannot be held responsible for any health or personal consequences related to your gaming sessions.
Underage Gambling
Gambling is prohibited for anyone under the age of 18. Any accounts found to be registered by individuals underage will have their winnings forfeited, and the matter may be reported to the relevant authorities.
Parental Controls
If you share your device with others, we recommend using filtering solutions to block access to gambling websites. These tools can help prevent minors or anyone with self-exclusion requests from accessing our platform.
External Resources
If you feel you need additional support, we encourage you to explore these external resources:
GamStop – A free service for UK residents that lets you self-exclude from licensed gambling websites for a period of your choice.
Gamblers Anonymous – A global support network for individuals seeking help with gambling addiction.
Gambling Therapy – Provides professional advice and support for those struggling with gambling addiction worldwide.
You may also consider using third-party software like Net Nanny or Cyber Patrol to block access to gambling sites.
Commitment to Responsible Gaming
We are dedicated to supporting responsible gambling initiatives and providing you with the tools and resources you need for a safe and enjoyable gaming experience.
For more information, visit our Responsible Gaming page or contact support at support@satoshihero.com We are here to help you.
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